Remove fraud alert. Just lock my account to prevent fraud.

GetHuman2607783's customer service issue with Experian from March 2019

13805 similar
0 following
Help with my Experian issue
Next: our robot will wait on hold for GetHuman2607783 to get a Experian rep on the line!
Always use the GetHuman Phone tocall Experian. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2607783's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (a mon ago)
First: share to improve GetHuman2607783's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2607783 may need:
Your name, SSN, Address, and Your birthday
The issue in GetHuman2607783's own words
I wanted just a lock placed on my*account but I misunderstood the instructions and placed a fraud alert*instead. There is no fraud yet even though Credit Karma said that one of my passwords (an Excel spreadsheet where I keep my bank data) had been compromised. Please remove the fraud alert and instead just put a*lock on my account. I now use Credir Karma to get my credit information. Call me at (***)***-**** if you wish. This concerns Experian, of course. I successfully put a lock on the other two credit services. I don't want Experian saying that there is a fraud alert when there isn't. Thank you.*Kenneth Darwinn
GetHuman2607783 did not yet indicate what Experian should do to make this right.
I have an issue with Experian too
How GetHuman2607783 fixed the problem
We are waiting for GetHuman2607783 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Experian's attention and get better help faster. Tap below to get started.
Having Experian issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2607783 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2607783
Mar 27th, 2019 - a mon ago
I have an issue with Experian too
Not resolved
Seen by 6 customers so far
Similar issue to 13805 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2607783 started working on this issue
Mar 27th 9:11pm