Hello ... I am trying to open a Bank Account in order to deposit a check and the Bank i...

GetHuman-mgspnece's customer service issue with Experian from February 2019

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The issue in GetHuman-mgspnece's own words
Hello ... I am trying to open a Bank Account in order to deposit a check and the Bank is asking that I unfreeze my account. I've successfully accomplished this with Experian in the past. Unfortunately, I am having a great difficulty accomplishing that objective today. I've made it through your system only to be told by your automated system that I need to submit my request in writing. This places an extreme hardship on me and will prevent me from accomplishing my objective for weeks. Can a human assist with this matter? I need to unfreeze my account. I have my nine (*) digit pin *. Additionally, I would like to establish a membership with Experian. Thank you in advance for your attention to this request. Sincerely, Mark G. Spencer
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Experian

Customer service issue
Reported by GetHuman-mgspnece
Feb 15th, 2019 - 8 mons ago
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GetHuman-mgspnece started working on this issue
Feb 15th 2:17pm