I need to unfreeze my credit temporarily right away. I could find no way to do this by...
GetHuman-sharonwe's customer service issue with Experian from January 2019
Help with my Experian issue
The issue in GetHuman-sharonwe's own words
I need to unfreeze my credit temporarily right away. I could find no way to do this by phone with Experian, or to even reach a person to talk to. When I tried to do it online, their “identity verification” questions were tricky and obscure and apparently I got one wrong, so they will not let me do it online. I mailed a letter express with the required documents, but it will take two days to get there, plus however long it takes them to process it. *I need my credit unlocked right away. I need to speak with an authorized employee who will unlock my credit today.
GetHuman-sharonwe did not yet indicate what Experian should do to make this right.
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How GetHuman-sharonwe fixed the problem
I called Experian with one of the phone numbers I found on your site, and was able to speak with a person within just a few minutes. I gave him my PIN number, which the website had rejected, and he was quickly able to unfreeze my credit, resolving my problem.
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