Charged for membership after cancelling many times

GetHuman1630511's customer service issue with Experian from November 2018

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GetHuman Phone call #1 (10 mons ago)
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The issue in GetHuman1630511's own words
Cancel my mbership ... I canceled my membership last month for the identity works package that cost ****. This month today I received a charge for ****. I’m not sure why the charge went through and I would like a refund as soon as possible because I put my account into overdraft and charged me an extra $**. W Will I be reimbursed for that $** Will I be reimbursed for that $** as well?** Thank you, *Michael Kelly
I canceled many times thrugh email and phone calls and i still get charged. Now i gt charged an overdraft fee that i have to eat
I want a refund plus compensation for the overdraft fee
I was a customer for * months and paid each month on time
Calling them to no avail
I have an issue with Experian too
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Experian

Membership
Customer service issue
Reported by GetHuman1630511
Nov 26th, 2018 - 10 mons ago
I have an issue with Experian too
Not resolved
Seen by 14 customers so far
Similar issue to 8931 others
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Timeline
GetHuman1630511 started working on this issue
Nov 26th, 2018 7:42pm