I received an alert from credit wise regarding missed payments for GM Financial. The...

GetHuman1695306's customer service issue with Experian from December 2018

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The issue in GetHuman1695306's own words
I received an alert from credit wise regarding missed payments for GM Financial. The account information for the payment apparently was not inputted correctly which makes no sense as I checked it very carefully. GM financial has no ability to help me with the credit score end of it.*I have now paid the total of missed payments and am now current as of today, December *, ****.*Is there a way to fix this as my current credit score is very high and I have a record of ***% payments on time.*Thanks*Judith Walters
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Experian

Customer service issue
Reported by GetHuman1695306
Dec 5th, 2018 - a mon ago
I have an issue with Experian too
Not resolved
Seen by 5 customers so far
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Timeline
GetHuman1695306 started working on this issue
Dec 5th, 2018 3:55pm