I removed a security freeze temporarily effective **********, yet when applying for a c...

GetHuman-jdchadwi's customer service issue with Experian from December 2018

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The issue in GetHuman-jdchadwi's own words
I removed a security freeze temporarily effective **********, yet when applying for a car loan yesterday the credit manager could not pull my report because the security freeze has not been lifted. I again went on line and tried to lift the security freeze a second time, and received a message that the security freeze had already been lifted temporarily. The credit manager again tried to pull my report and again received message that the report could not be obtained due to a security freeze in place. What do I need to do to get the requested lift on my security freeze so my report can be obtained by the dealership. Experian is holding me up in getting approved.
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Experian

Customer service issue
Reported by GetHuman-jdchadwi
Dec 5th, 2018 - a mon ago
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