Experian will not release my credit freeze. I filled out all the questions correctly ,t...

GetHuman-sharlalo's customer service issue with Experian from October 2018

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The issue in GetHuman-sharlalo's own words
Experian will not release my credit freeze. I filled out all the questions correctly ,to my knowledge. I have tried and also Wells Fargo (the lender) has tried in my behalf. This needs to be done ASAP! And there answer is to mail all this private information,with copy’s of your SS card and you license and and your bills. Threw paper mail and then they say that won’t be returned! Really! And there in the credit fraud business? That is the easiest way for one to steal ones identity!
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Experian

Customer service issue
Reported by GetHuman-sharlalo
Oct 12th, 2018 - 3d ago
I have an issue with Experian too
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Seen by 7 customers so far
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Timeline
GetHuman-sharlalo started working on this issue
Oct 12th 3:07pm