I need to lift my credit freeze*They need to answer their phone and stop saying they ca...

GetHuman1177310's customer service issue with Experian from September 2018

5790 similar
0 following
Help with my Experian issue
First: share to improve GetHuman1177310's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1177310 to get a Experian rep on the line!
Always use the GetHuman Phone tocall Experian. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1177310 may need:
Your name, SSN, Address, and Your birthday
The issue in GetHuman1177310's own words
Lift my credit freeze. ... I need to lift my credit freeze*They need to answer their phone and stop saying they can't help me over the phone. Their customer service is awful and not user friendly. *I need my credit freeze lifted ASAP I been calling since ***
I can't reach a life person which is poor customer service
I hope they do. I need the freeze off
It shouldn't matter how long I been with them. Poor customer service
I have called every number they offer even tired to register on line *Poor customer service
I have an issue with Experian too
How GetHuman1177310 fixed the problem
We are waiting for GetHuman1177310 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Request permanent removal and lifting of Experian credit report freeze.I need to temporarily lift a credit freeze.Temporary lift of credit freeze
Do you have a customer issue as well?
We can help you get Experian's attention and get better help faster. Tap below to get started.
Having Experian issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Experian email you?
This email address isn't valid
Follow this issue
See how GetHuman1177310 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1177310
Sep 21st, 2018 - 6 mons ago
I have an issue with Experian too
Not resolved
Seen by 5 customers so far
Similar issue to 5790 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1177310 started working on this issue
Sep 21st, 2018 7:09pm