I need to lift my credit freeze*They need to answer their phone and stop saying they ca...

GetHuman1177310's customer service issue with Experian from September 2018

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The issue in GetHuman1177310's own words
Lift my credit freeze. ... I need to lift my credit freeze*They need to answer their phone and stop saying they can't help me over the phone. Their customer service is awful and not user friendly. *I need my credit freeze lifted ASAP I been calling since ***
I can't reach a life person which is poor customer service
I hope they do. I need the freeze off
It shouldn't matter how long I been with them. Poor customer service
I have called every number they offer even tired to register on line *Poor customer service
I have an issue with Experian too
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Request permanent removal and lifting of Experian credit report freeze.I need to temporarily lift a credit freeze.Temporary lift of credit freeze
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Experian

Customer service issue
Reported by GetHuman1177310
Sep 21st, 2018 - 6 mons ago
I have an issue with Experian too
Not resolved
Seen by 5 customers so far
Similar issue to 5790 others
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Timeline
GetHuman1177310 started working on this issue
Sep 21st, 2018 7:09pm