I*m writing to inform you ...on Nov** **** ..I leased a Genesis G** on a Hyundai *Pull...

GetHuman1005138's customer service issue with Experian from August 2018

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The issue in GetHuman1005138's own words
I*m writing to inform you ...on Nov** **** ..I leased a Genesis G** on a Hyundai *Pull-ahead program):which means you turn your lease in early and the dealer pays your remaining payment on your old vehicle. Plaza( Automall )in Brooklyn N.Y was the dealership that I made the agreement with ….was suppose to make the remaining payments in a timely fashion .At first they never grounded the car.....then they sent in the three remaining payments and did not fulfill the agreement. We went back and forth...and finally they made the last payment after taken three months which made my payment on the old vehicle delinquent. I*m requesting Experian to have that mark on my credit cleared...because the( the) dealership was totally negligent!
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Customer service issue
Reported by GetHuman1005138
Aug 17th, 2018 - a yr ago
I have an issue with Experian too
Not resolved
Seen by 3 customers so far
Similar issue to 4216 others
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GetHuman1005138 started working on this issue
Aug 17th, 2018 7:59pm