I submitted my issue and later my call-back was canceled by the website because I misse...

GetHuman1004290's customer service issue with Experian from August 2018

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The issue in GetHuman1004290's own words
I submitted my issue and later my call-back was canceled by the website because I missed seeing the circles that I needed to check to verify that I know my own name, my address, ssn & birthday. I said I wouldn't use the service again, but apparently it is the only way to reach a human at Experian. Even though I canceled my request, I received a call from someone with an accent. I did not trust that it was actually Experian returning my call. (The caller id listed a local phone number.) I asked for a number on which to call Experian to get a real person on the line, and I went right back into the loop asking for my information and then telling me to go online to resolve my problem! I need to speak to someone, and I am not given that option on any of the Experian numbers that I have called.
GetHuman1004290 did not yet indicate what Experian should do to make this right.
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Experian

Customer service issue
Reported by GetHuman1004290
Aug 17th, 2018 - a yr ago
I have an issue with Experian too
Not resolved
Seen by 3 customers so far
Similar issue to 4195 others
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Items needed
Your name
SSN
Address
Your birthday
Timeline
GetHuman1004290 started working on this issue
Aug 17th, 2018 4:42pm