I was trying to find out if I had a freeze on my account with you and I think the syste...

GetHuman819606's customer service issue with Experian from June 2018

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The issue in GetHuman819606's own words
I was trying to find out if I had a freeze on my account with you and I think the system put a freeze on my account that I did not want. I am trying to take it off it just happened about an half an hour ago and I need it off because a job has to run a check on me and I don't want the freeze. I tried calling talking to a live person and I can't get anyone to explain this.
GetHuman819606 did not yet indicate what Experian should do to make this right.
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Experian

Customer service issue
Reported by GetHuman819606
Jun 25th, 2018 - 4 mons ago
I have an issue with Experian too
Fixed
Seen by 5 customers so far
Similar issue to 2172 others
0 customers following this
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Timeline
GetHuman819606 started working on this issue
Jun 25th 7:42pm
GetHuman819606 indicated the issue is not fixed yet.
Jun 25th 9:03pm
GetHuman819606 indicated the issue is not fixed yet.
Jun 25th 9:20pm