Old account still on my report after ** years

GetHuman739718's customer service issue with Experian from June 2018

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The issue and preferred resolution, in GetHuman739718's own words:
The problem I ran into: Old account still on my report after ** years
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Experian

Customer service issue
Reported by GetHuman739718
Jun 1st, 2018 - 21d ago
I have an issue with Experian too
Not resolved
Seen by 3 customers so far
Similar issue to 426 others
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Timeline
GetHuman739718 started working on this issue
Jun 1st 7:04pm