I tried to unfreeze Experian by using the online unfreeze tool. It charged my credit c...

GetHuman-mjmorale's customer service issue with Experian from May 2018

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The issue in GetHuman-mjmorale's own words
I tried to unfreeze Experian by using the online unfreeze tool. It charged my credit card $* but didn't unfreeze my account. I'm very frustrated. Either don't charge me or unfreeze my account by collecting the fee. Don't collect the fee and not provide the service.
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Experian

Customer service issue
Reported by GetHuman-mjmorale
May 9th, 2018 - a yr ago
I have an issue with Experian too
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Seen by 62 customers so far
Similar issue to 8 others
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Timeline
GetHuman-mjmorale started working on this issue
May 9th, 2018 4:01pm
GetHuman-mjmorale indicated the issue is not fixed yet.
May 9th, 2018 6:34pm
GetHuman-mjmorale indicated the issue is not fixed yet.
May 10th, 2018 9:46pm