I ordered a product in early August. I got an email saying it was shipped on aug **. I...

GetHuman1171118's customer service issue with Etsy.com from September 2018

3949 similar
0 following
Help with my Etsy.com issue
First: share to improve GetHuman1171118's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1171118's next move: go to the Etsy.com help center.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1171118 will want to follow the link below to head to their help center. We will check on GetHuman1171118 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1171118 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1171118's own words
I ordered a product in early August. I got an email saying it was shipped on aug **. I received nothing for * weeks and reached out to vendor, with no response. **Today I got an email from Etsy saying the vendor cancelled the order as it was too costly to ship!!!?! **To me this is totally unacceptable. It shouldn’t take almost * months for this to transpire. I bought the product for a house I am tying to rent out. Now I have to start from scratch. Seriously unimpressed and will no longer be using Etsy as a source for home decor products.
GetHuman1171118 did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman1171118 fixed the problem
We are waiting for GetHuman1171118 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Having Etsy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Etsy.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1171118 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1171118
Sep 20th, 2018 - 6 mons ago
I have an issue with Etsy.com too
Not resolved
Seen by 3 customers so far
Similar issue to 3949 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1171118 started working on this issue
Sep 20th, 2018 3:32pm