I ordered a product in early August. I got an email saying it was shipped on aug **. I...

GetHuman1171118's customer service issue with Etsy.com from September 2018

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The issue in GetHuman1171118's own words
I ordered a product in early August. I got an email saying it was shipped on aug **. I received nothing for * weeks and reached out to vendor, with no response. **Today I got an email from Etsy saying the vendor cancelled the order as it was too costly to ship!!!?! **To me this is totally unacceptable. It shouldn’t take almost * months for this to transpire. I bought the product for a house I am tying to rent out. Now I have to start from scratch. Seriously unimpressed and will no longer be using Etsy as a source for home decor products.
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Etsy.com

Customer service issue
Reported by GetHuman1171118
Sep 20th, 2018 - 6 mons ago
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GetHuman1171118 started working on this issue
Sep 20th, 2018 3:32pm