I am attending Keystone College in * weeks. I applied for a private lending loan throug...

GetHuman3356941's Dispute a Charge issue with Equifax from August 2019

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Before contacting them, items GetHuman3356941 may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Phone number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3356941's own words
I am attending Keystone College in * weeks. I applied for a private lending loan through Citizens Bank. Equifax declined my application, because you think that I am my dad applying for a student loan and not the student. I faxed my proof of identification on ****, but recently received a letter stating that you have not received any proof of identification. My name is John Collin Cowles. I am the student applying for the student loan. My dad's name is John Christopher Cowles. He is not applying for the student loan. The proof of identification that I faxed to you was my drivers license, social security card, pay stub, W-*, and bank statement with current address. I would like to have this resolved, so my bank may process my student loan. Therefore, I am asking to have my master file cleared. Thank you! John Collin Cowles

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Equifax

Dispute a Charge issue
Reported by GetHuman3356941
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 4226 others
0 customers following this

Timeline

GetHuman3356941 started working on this issue
Aug 2nd, 2019 4:40pm
GetHuman3356941 indicated the issue is not fixed yet.
Aug 2nd, 2019 10:40pm
GetHuman3356941 indicated the issue is not fixed yet.
Aug 2nd, 2019 10:44pm