My Xbox had a update and when it came back on my gamer tag that I used to set it up was...

GetHuman5728693's customer service issue with Epic Games from February 2021

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The issue in GetHuman5728693's own words
My Xbox had a update and when it came back on my gamer tag that I used to set it up was still there but my and grandsons gamer tag was not on there we’re still trying to figure out how to get it back on so he tried to just log in to fortnight using the email and password and it just keeps telling us to reset it in epic games we did that and it still won’t link .. He is spent about $**** in the past two years on this game if there is anyway you can help me out his info**ID * *c*****ad*c***fa***de*****eab*e**Display Name- Crazykid*****Email- S*****@***.com**Thank you !

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Epic Games

Customer service issue
Reported by GetHuman5728693
Feb 6th, 2021 - 6 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 5691 others
0 customers following this

Timeline

GetHuman5728693 started working on this issue
Feb 6th 6:18pm