I purchased the Sims game for my mobile on **-**-** using my debit card. On **-**-** I...

GetHuman2470721's customer service issue with Electronic Arts from March 2019

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I purchased the Sims game for my mobile on **-**-** using my debit card. On **-**-** I noticed on my bank statement that it said "RECURRING XX**** EA ELECTRONIC ARTS helpeacom CA". What does that mean? I called my bank and they suggested that I call EA because they said it could mean that the payment can be deducted monthly. I bought the game once and of course I Do Not want to buy it again. I want to know what does it mean and I do Not want EA to take any monies out of my banking account. How do I resolve this issue of not wanting EA to take any payments out of my banking account?
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Electronic Arts

Customer service issue
Reported by GetHuman2470721
Mar 13th, 2019 - 5 mons ago
I have an issue with Electronic Arts too
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