From the weekend of the *th March **** I played inf the FUT weekend league as I do ever...

GetHuman2459889's customer service issue with Electronic Arts from March 2019

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The issue in GetHuman2459889's own words
From the weekend of the *th March **** I played inf the FUT weekend league as I do every weekend and placed gold * with ** wins. I logged back in on Monday the **th of March and the game for some reason has not counted my games played and put me in bronze. So I now will no longer get my rewards or free entry into the next weekend league, how has this happened? It’s ridiculous I spent hours playing the game for none of my results to count.
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Electronic Arts

Customer service issue
Reported by GetHuman2459889
Mar 12th, 2019 - 5 mons ago
I have an issue with Electronic Arts too
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Seen by 4 customers so far
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GetHuman2459889 started working on this issue
Mar 12th 10:44am