From the weekend of the *th March **** I played inf the FUT weekend league as I do ever...
GetHuman2459889's customer service issue with Electronic Arts from March 2019
Help with my Electronic Arts issue
First: share to improve GetHuman2459889's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2459889's next move: go to the Electronic Arts help center.
Electronic Arts doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2459889 will want to follow the link below to head to their help center. We will check on GetHuman2459889 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2459889 may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman2459889's own words
From the weekend of the *th March **** I played inf the FUT weekend league as I do every weekend and placed gold * with ** wins. I logged back in on Monday the **th of March and the game for some reason has not counted my games played and put me in bronze. So I now will no longer get my rewards or free entry into the next weekend league, how has this happened? It’s ridiculous I spent hours playing the game for none of my results to count.
GetHuman2459889 did not yet indicate what Electronic Arts should do to make this right.
I have an issue with Electronic Arts too
How GetHuman2459889 fixed the problem
We are waiting for GetHuman2459889 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.