I am trying to access my friend codes for the Athem VIP demo. I preordered it on Xbox w...

GetHuman-averyshu's customer service issue with Electronic Arts from January 2019

2040 similar
0 following
Help with my Electronic Arts issue
First: share to improve GetHuman-averyshu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-averyshu's next move: go to the Electronic Arts help center.
Electronic Arts doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-averyshu will want to follow the link below to head to their help center. We will check on GetHuman-averyshu later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-averyshu may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman-averyshu's own words
I am trying to access my friend codes for the Athem VIP demo. I preordered it on Xbox with the gamer tag Warden *f Chaos (the * in *f is a zero) and when I went to the anthem demo page it said that I had no demos available yet I have access to it on my Xbox. I double checked my account on origin and my gamertag is indeed linked to my ea account (*****@***.com) but I am still unable to access the friend codes. I would love to play the demo with my friends tonight so we can get the full experience and it may convince them into preordering the game as well. Thank you for your time.
GetHuman-averyshu did not yet indicate what Electronic Arts should do to make this right.
I have an issue with Electronic Arts too
How GetHuman-averyshu fixed the problem
We are waiting for GetHuman-averyshu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Electronic Arts's attention and get better help faster. Tap below to get started.
Having Electronic Arts issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-averyshu fixes it.
This email address isn't valid

Electronic Arts

Customer service issue
Reported by GetHuman-averyshu
Jan 26th, 2019 - 3 mons ago
I have an issue with Electronic Arts too
Not resolved
Seen by 2 customers so far
Similar issue to 2040 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-averyshu started working on this issue
Jan 26th 10:20pm