So on the **th December (Friday) I accesed my Fifa ** FUT account and navigated to the...

GetHuman1817951's customer service issue with Electronic Arts from December 2018

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The issue in GetHuman1817951's own words
So on the **th December (Friday) I accesed my Fifa ** FUT account and navigated to the "Transfer Market" which an error appeared stating that I've been locked from accessing the Transfer Market. Meanwhile, I've been speaking to EA support and they quoted "We have confirmed that your account was involved in FUT Coin distribution ... Coin distribution is against our rules ... Because of this, we will not remove the restrictions on your FIFA Account." Moreoever, EA has interpreted this issue as "coin distribution" but the truth is that I participated in a **k coins wager match against one of my friends. For that reason, it leads to a more competitive outcome. I acknowledge why EA have acted on this as it is violating the terms and conditions within the game but I made a mistake and I hope this doesn't lead to a permanent ban in regards to my "FUT account Transfer Market"

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Electronic Arts

Customer service issue
Reported by GetHuman1817951
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 1392 others
0 customers following this

Timeline

GetHuman1817951 started working on this issue
Dec 23rd, 2018 1:22pm