I just got madden ** and when I started the game it asked me to login with my ea accoun...

GetHuman-shieldsj's customer service issue with Electronic Arts from December 2018

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The issue in GetHuman-shieldsj's own words
I just got madden ** and when I started the game it asked me to login with my ea account. The problem was that they already had the email part filled in with a completely inappropriate email account that I’ve never used in my life. The only option it gave me was to put in the password for that account which I don’t have. I do have an ea account that I’ve used on previous madden and battlefield games and it isn’t this one. Now I cannot play with my friends because I can’t change the account to my real ea account and I can’t find anything that helps in any support forum.
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Electronic Arts

Customer service issue
Reported by GetHuman-shieldsj
Dec 3rd, 2018 - 2 mons ago
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GetHuman-shieldsj started working on this issue
Dec 3rd, 2018 11:07pm