I would like to log * report a possible fraud involving easyjet.*easyjet advised on...

GetHuman5067383's customer service issue with Easyjet from July 2020

Help with my Easyjet issue
The issue in GetHuman5067383's own words
I would like to log * report a possible fraud involving easyjet.*easyjet advised on ******** that * credits had been made back to my visa card on ********.*One has arrived and the other has not.*The missing amount is £***.**.*Visa have investigated and confirm no such credit has been received by them.**I require clarification from easyjet but cannot get through on email*chat or phone.

GetHuman5067383 did not yet indicate what Easyjet should do to make this right.

How GetHuman5067383 fixed the problem
I think the key word was ‘fraud’.*Credit appeared on my statement today.*Next is Ryanair. Promised full credit in * days back on *th April. Not a word since. Impossible to contact them.*Result is a ** Action thro visa credit card and no more business from my family for life. How’s that Mr O’Leary?
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Easyjet

Customer service issue
Reported by GetHuman5067383
Jul 15th, 2020 - 2 months ago
Fixed
GetHuman5067383 shared how to fix
Seen by 4 customers so far
Similar issue to 8688 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman5067383 started working on this issue
Jul 15th 1:03pm
GetHuman5067383 indicated the issue is not fixed yet.
Jul 15th 5:14pm
GetHuman5067383 confirmed the issue is fixed. Hooray!
Jul 17th 8:41am