How Do I Get a Refund for My Flight on Easyjet?

If you change your mind about a flight that you booked on Easyjet, you may be eligible for a refund. These helpful tips can assist you with getting a refund.

Christian Allen is the editor / author responsible for this content.
Apr 12, 2021

If you change your mind about a flight that you booked on Easyjet, you may be eligible for a refund. To cancel your flight, you may contact the support team over the phone.

With Easyjet, all the tickets you purchase are non-refundable. It may be impossible to cancel your entire flight and get a full refund. It is, however, possible to change the dates and names at a fee. It is possible to get a refund if you are canceling within 24 hours of booking.

Canceling Your Easyjet Flight

It is possible to cancel your flights on Easyjet. It offers a FLEXI fare which costs a lot more than the standard ticket. With that ticket, it is possible to get a refund when you cancel a flight.

If you wish to cancel a flight over 24 hours after booking it, consider selling it to someone else. You may also amend your booking to match your new travel plans. If you simply need to travel on a different date, it is possible to use a different flight. If this does not work for you, you have the option of changing the name of the passenger.

This means that you can transfer your booking to a different person.

If you need to cancel a flight within 24 hours, you can do it in a few simple steps. You will get a full refund minus the cancellation fee. Follow these steps to cancel your booking;

1. Navigate to the website and tap on the option 'Manage Bookings' at the top of the page

2. Use your booking reference, password, and email address to sign in to your account

3. Tap on the cancel button

4. Pay your cancelation fee

If you want to cancel your flight but it has been more than 24 hours after booking, you must reach out to the customer service team. You may contact them on the phone between 8 am and 8 pm.

Changing Your Flight

Since you cannot get a refund after canceling your flight, changing it may be a good idea. Change your booking to suit your needs. On Easyjet's website, you can change many details of your flight including the name, date, and time of the flight. Follow these steps to change your booking online.

1. Sign in to your account

2. Tap on the option 'Manage Bookings.' This option allows you to change seats, flight dates, time, and names. You may also use the option to add seats and luggage to your booking.

3. Find the section you need and make the appropriate changes

4. Have your debit and credit cards at hand. You may need to pay for the changes

5. Submit the changes

6. You will receive a confirmation email with new details of your flight

The prices for changing your flight vary depending on the type of change you wish to make, the time of the year, and how you choose to contact Easyjet.

There are plenty of ways to contact Easyjet. The best one if you wish to speak with a representative is over the phone. You will be connected with a representative in an average of 91 hours. Ask them to help you cancel your flight and get a refund if possible.

You may seek help through email if you are not in a hurry to get help. You may get a response in an average of 100 hours.

The help desk is another great way to seek help. It has plenty of helpful tips and reminders. The help desk gives you a chance to interact with other Easyjet customers and learn from their experiences.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Get a Refund for My Flight on Easyjet?

Why does GetHuman Write How-to Guides for Easyjet Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Easyjet in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund for My Flight on Easyjet? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Easyjet

Asked 5 years ago
Updated 4 years ago
Viewed 1,053,169 times
Easyjet
Easyjet account
refund flight
flight changes
account access
cancel flight
Refund Flight
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!