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Ryanair Customer FAQ

Top Answers & How-to Guides

What is Ryanair's Phone Number?

The question we are asked most often is about how to talk to Ryanair customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Ryanair offer special assistance for passengers with disabilities?

Yes, Ryanair does offer special assistance for passengers with disabilities. They strive to provide equal opportunities and facilities...
Ask any question you have about Ryanair customer service, get an answer now.

Recent Ryanair Customer Questions

email address customer complaints

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 23, 2024 7:27 PM

Couldn't put my 1yr old childs age in on checking in

If you are having difficulty inputting your 1-year-old child's age during the check-in process, verify that you are entering the information in the correct fields. Infants (under 2 years old) should be listed as such, and the system should accommodate this. Ensure all details are accurate according to the instructions provided.
Asked Jul 19, 2024 4:40 AM

I want compensation for a canceled flight! But when I fill out the form, it tells me that the flight was not cancelled!

If you are encountering an error when filling out the compensation form, it might be due to a discrepancy in the flight status records. Ensure you have the correct flight details and try again. If the issue persists, you may need to provide additional evidence or check for updates about the flight status.
Asked Jul 14, 2024 11:57 AM

Can I upgrade my flight and get priority booking

Yes, you can upgrade your flight with Ryanair to include priority boarding. This can be done through the "Manage My Booking" section on their website or app.
Asked Jul 5, 2024 6:58 PM

Ryanair email address for a complaint

For the most up-to-date contact information for Ryanair, please refer to the link provided on this page.
Asked Jul 3, 2024 8:02 PM

Help me with my Ryanair customer service issue

Flight Changes

How can I change my flight on Ryanair?

Ryanair allows for flexible flight changes up to 2.5 hours before departure. To make changes, log into your account on the website...

Can I transfer my Ryanair flight to another person?

Yes, you can transfer your Ryanair flight to another person. Ryanair now allows flight name changes to be made up to 2 hours before...

Can I change the name on my Ryanair booking?

Yes, you can change the name on your Ryanair booking. However, it is important to note that name changes are not permitted for bookings...

Complaints

What do I do if I have a complaint for Ryanair?

Flying does'nt go exactly as you planned. If you have issues with any part of your Ryanair experience, you do have options. Here are...

Baggage

What do I do if I have a baggage problem on Ryanair?

Lost baggage, damaged baggage, things missing from your baggage...it really stinks. We take the sting out of the trouble by letting...

What is Ryanair's baggage allowance policy?

Ryanair's baggage allowance policy permits travelers to bring one small personal bag, such as a purse or laptop bag, with a maximum...

Refunds

How do I get Ryanair to refund my flight?

Ryanair tickets can only be refunded if your flight is canceled, delayed for over five hours, or in case of serious illness or death...

Booking Assistance

How do I book a flight with Ryanair?

Ryanair is great because it allows you to fly around for as cheap as possible. If you've never flown with them, here's how you can...

Check-in

What are Ryanair's check-in options?

Ryanair offers two check-in options for its passengers. The first option is online check-in, which is available from 48 hours up to...

Loyalty Program

Does Ryanair offer a loyalty program?

No, Ryanair does not offer a loyalty program. Ryanair operates on a low-cost model, providing its customers with affordable air travel...

Delays and Cancellations

What is Ryanair's policy on flight delays and cancellations?

Ryanair's policy on flight delays and cancellations aims to provide convenience and support to affected passengers. In situations where...

Travel Documents

What documents do I need to travel with Ryanair?

To travel with Ryanair, you will need to ensure that you have the necessary documents. As an EU or EEA citizen, a valid passport or...

Pets

What is Ryanair's policy on pets?

Ryanair's policy on pets states that pets are not permitted to travel in the cabin, with the exception of assistance dogs. All other...

Payment Methods

What are the accepted payment methods on Ryanair?

Ryanair accepts a variety of payment methods to book your flight conveniently. They include major credit and debit cards such as Visa,...

Special Assistance

Does Ryanair offer special assistance for passengers with disabilities?

Yes, Ryanair does offer special assistance for passengers with disabilities. They strive to provide equal opportunities and facilities...
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