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Ryanair Customer FAQ

Top Answers & How-to Guides

What is Ryanair's Phone Number?

The question we are asked most often is about how to talk to Ryanair customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Ryanair offer special assistance for passengers with disabilities?

Yes, Ryanair does offer special assistance for passengers with disabilities. They strive to provide equal opportunities and facilities...
Ask any question you have about Ryanair customer service, get an answer now.

Recent Ryanair Customer Questions

What email address do l send late flight compensation form too

For the most accurate and up-to-date contact methods for Ryanair, there's a link right here on the page you’re viewing. They usually handle compensation requests and other customer inquiries via their contact form rather than through a direct email address. Please refer to it for complete details on how to submit your request.
Asked Jun 10, 2024 7:18 PM

Please help me. I have booked and paid immediately for flights to and from Agadir but I have no paperwork and no tickets

If you've booked and paid for your flights with Ryanair, you should have received a confirmation email with your travel details. This email is essentially your ticket. You won't receive a traditional paper ticket. Remember to check your spam or junk mail folders if you don't see the email in your inbox. If you still can't find the email, you can log into My Bookings on the Ryanair website or app using your email and password to view your booking. You can print or save the itinerary from there. Please note that boarding passes for flights with Ryanair are not available until 48 hours before departure unless you have reserved seats.
Asked Jun 10, 2024 10:07 AM

Refund for seats special assistance customer

If you have special assistance requirements and have paid for a reserved seat, you can apply for a refund. After you have flown, you need to apply online via the Ryanair official website section dedicated to refunds for customers who require special assistance. Be ready with your flight details and evidence of your special assistance requirements. Note that due to GDPR rules, seat refunds can only be made to the original form of payment and to the person who paid for the seats. This process may take several weeks, so we appreciate your patience.
Asked Jun 3, 2024 9:26 PM

حجزت على طيرانكم لكن لم اتوصل بأي اميل واو رسالة تأكد الحجز ، رغم اقتطاع المبلغ من الحساب

غالباً ما يكون سبب عدم تلقي تأكيد الحجز هو أن البريد الإلكتروني قد وصل إلى الملف الغير مرغوب فيه (Spam). يرجى التحقق من هذا الملف في بريدك الإلكتروني. إذا لم تجد بريد التأكيد ، قد يكون هناك خطأ في البريد الإلكتروني الذي أدخلته عند الحجز. الرجاء مراجعة الرابط الموجود على هذه الصفحة مباشرة للحصول على أحدث معلومات الاتصال بنا لحل المشكلة.
Asked Jun 3, 2024 10:03 AM

s it possible to change the flight date? I bought tickets for June 13th. Is it possible to change the departure date to August?

Yes, it is possible to change your flight date with Ryanair. To do so, you will need to go to the 'My Bookings' section on the Ryanair website, locate your booking, and choose the option to change your flight. Please note that any changes made will be subject to flight availability and might incur a change fee, as well as any difference in price between your original fare and the new fare for the changed flight. It is advisable to make any changes as early as possible to avoid higher fees.
Asked May 30, 2024 6:32 PM

Help me with my Ryanair customer service issue

Flight Changes

How can I change my flight on Ryanair?

Ryanair allows for flexible flight changes up to 2.5 hours before departure. To make changes, log into your account on the website...

Can I transfer my Ryanair flight to another person?

Yes, you can transfer your Ryanair flight to another person. Ryanair now allows flight name changes to be made up to 2 hours before...

Can I change the name on my Ryanair booking?

Yes, you can change the name on your Ryanair booking. However, it is important to note that name changes are not permitted for bookings...

Complaints

What do I do if I have a complaint for Ryanair?

Flying does'nt go exactly as you planned. If you have issues with any part of your Ryanair experience, you do have options. Here are...

Baggage

What do I do if I have a baggage problem on Ryanair?

Lost baggage, damaged baggage, things missing from your baggage...it really stinks. We take the sting out of the trouble by letting...

What is Ryanair's baggage allowance policy?

Ryanair's baggage allowance policy permits travelers to bring one small personal bag, such as a purse or laptop bag, with a maximum...

Refunds

How do I get Ryanair to refund my flight?

Ryanair tickets can only be refunded if your flight is canceled, delayed for over five hours, or in case of serious illness or death...

Booking Assistance

How do I book a flight with Ryanair?

Ryanair is great because it allows you to fly around for as cheap as possible. If you've never flown with them, here's how you can...

Check-in

What are Ryanair's check-in options?

Ryanair offers two check-in options for its passengers. The first option is online check-in, which is available from 48 hours up to...

Loyalty Program

Does Ryanair offer a loyalty program?

No, Ryanair does not offer a loyalty program. Ryanair operates on a low-cost model, providing its customers with affordable air travel...

Delays and Cancellations

What is Ryanair's policy on flight delays and cancellations?

Ryanair's policy on flight delays and cancellations aims to provide convenience and support to affected passengers. In situations where...

Travel Documents

What documents do I need to travel with Ryanair?

To travel with Ryanair, you will need to ensure that you have the necessary documents. As an EU or EEA citizen, a valid passport or...

Pets

What is Ryanair's policy on pets?

Ryanair's policy on pets states that pets are not permitted to travel in the cabin, with the exception of assistance dogs. All other...

Payment Methods

What are the accepted payment methods on Ryanair?

Ryanair accepts a variety of payment methods to book your flight conveniently. They include major credit and debit cards such as Visa,...

Special Assistance

Does Ryanair offer special assistance for passengers with disabilities?

Yes, Ryanair does offer special assistance for passengers with disabilities. They strive to provide equal opportunities and facilities...
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