Good morning, **This is the message I sent to easyjet through their Messenger option si...

GetHuman-sofijag's Refund Flight issue with Easyjet from March 2020

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Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman-sofijag's own words
Good morning, **This is the message I sent to easyjet through their Messenger option since I cannot get in touch with them and I am afraid I will not be asked for a refund. How can I claim it if no one is picking up and I am being completely ignored? It's an automatic response on Messenger, saying to keep tapping for Help, but nothing is happening. **Many thanks for the help! *This is the message:***Good morning,*For the past several days I have made numerous phone calls regarding my booking.**I received en email, saying that my flight has been cancelled. My booking reference is...... and it is for Silvija Gajski and Mirjana Graovac.*Since they are in the quarantine as well, no other flights can be exchanged for that. On your website you say you offer refund through Customer Service Centre, but as I said, no one is picking up. I want to request a refund but there is no option on Manage my Booking for a refund. Flight is on...... and the flight number is..... **If you need my bank account details, let me know because I paid for their tickets and the booking is on my name.**Kind regards*Sofija Gajski

GetHuman-sofijag did not yet indicate what Easyjet should do to make this right.

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How Do I Change My Easyjet Flight?How Do I Get a Refund for My Flight on Easyjet?What Do I Do If I'm Missing My Baggage from My Easyjet Flight?How Do I Make a Special Request or Wheelchair Access on Easyjet?
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Easyjet

Refund Flight issue
Reported by GetHuman-sofijag
Mar 21st, 2020 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 5268 others
0 customers following this

Timeline

GetHuman-sofijag started working on this issue
Mar 21st, 2020 8:45am
GetHuman-sofijag indicated the issue is not fixed yet.
Mar 21st, 2020 10:23am
GetHuman-sofijag indicated the issue is not fixed yet.
Mar 21st, 2020 10:23am

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