Good morning, **This is the message I sent to easyjet through their Messenger option si...

Good morning, **This is the message I sent to easyjet through their Messenger option since I cannot get in touch with them and I am afraid I will not be asked for a refund. How can I claim it if no one is picking up and I am being completely ignored? It's an automatic response on Messenger, saying to keep tapping for Help, but nothing is happening. **Many thanks for the help! *This is the message:***Good morning,*For the past several days I have made numerous phone calls regarding my booking.**I received en email, saying that my flight has been cancelled. My booking reference is...... and it is for Silvija Gajski and Mirjana Graovac.*Since they are in the quarantine as well, no other flights can be exchanged for that. On your website you say you offer refund through Customer Service Centre, but as I said, no one is picking up. I want to request a refund but there is no option on Manage my Booking for a refund. Flight is on...... and the flight number is..... **If you need my bank account details, let me know because I paid for their tickets and the booking is on my name.**Kind regards*Sofija Gajski