Bonjour, **Je devais recevoir une indemnisation de **** euros (r*ception du mail pour i...

GetHuman-karineb's customer service issue with Easyjet from November 2018

Help with my Easyjet issue
The issue in GetHuman-karineb's own words
Bonjour, **Je devais recevoir une indemnisation de **** euros (r*ception du mail pour indiquer le remboursement en date du ********) suite * un vol annul* au dernier moment le **********. **Et * ce jour, je n'ai pas re*u cette indemnisation malgr* votre mail envoy* en date du ********** qui *tait : *"Nous vous remercions pour votre demande d'indemnisation EU*** re*ue le ** Aug ****.**Apr*s v*rification de votre r*servation, je vous confirme que le remboursement a bien *t* effectu* sous r*f*rence de r*clamation (ETQ*D*L-****-***). Veuillez ainsi consulter aupr*s de votre *tablissement bancaire si le versement est effectif.**Num*ro de la demande : ETQ*D*L-****-****Num*ro de r*f*rence du dossier : *********"**J'ai contact* mon *tablissement bancaire qui m'informe qu'aucune somme de **** euros n'apparait sur mon compte.**Vous en remerciant par avance, cordialement
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Easyjet

Customer service issue
Reported by GetHuman-karineb
Nov 12th, 2018 - 4 mons ago
I have an issue with Easyjet too
Fixed
Seen by 4 customers so far
Similar issue to 1494 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-karineb started working on this issue
Nov 12th, 2018 9:15am
GetHuman-karineb indicated the issue is not fixed yet.
Nov 12th, 2018 9:17am