Wireless modem not receiving broadband signal from ethernet cable even after reboot and...

GetHuman629293's customer service issue with Earthlink from April 2018

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Help with my Earthlink issue
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The issue and preferred resolution, in GetHuman629293's own words:
Wireless modem not receiving broadband signal from ethernet cable even after reboot and ensuring all cables properly connected
I trust that Earthlink will make this right and come up with a resolution that is fair.
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Earthlink

Customer service issue
Reported by GetHuman629293
Apr 25th, 2018 - 3 mons ago
I have an issue with Earthlink too
Not resolved
Seen by 1 customer so far
Similar issue to 28 others
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Timeline
GetHuman629293 started working on this issue
Apr 25th 9:42pm