My Dropbox account has been hacked! I have tried to contact customer support and they a...

GetHuman-shireebe's customer service issue with Dropbox from January 2019

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The issue in GetHuman-shireebe's own words
My Dropbox account has been hacked! I have tried to contact customer support and they are not able to help with resolution. The person who hacked into my count change my password and added a * step verification with the phone number that is not mine! I have highly confidential documents including my tax returns in my Dropbox account and I am concerned that my identity's being stolen! I need this issue to be addressed and resolved ASAP!
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Dropbox

Customer service issue
Reported by GetHuman-shireebe
Jan 14th, 2019 - 9 mons ago
I have an issue with Dropbox too
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Seen by 4 customers so far
Similar issue to 962 others
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-shireebe started working on this issue
Jan 14th 8:39pm