I had to drop box yesterday wow it seems I have lost every picture and video I had stor...
GetHuman-kerrimik's customer service issue with Dropbox from November 2018
11 views | 765 similar | 0 following
Help with my Dropbox issue
First: share to improve GetHuman-kerrimik's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kerrimik's next move: find and follow the right step-by-step guide.
Dropbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kerrimik will need to dig through the advice provided by Dropbox, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kerrimik can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Dropbox has better answers for you: Dropbox Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-kerrimik may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-kerrimik's own words
I had to drop box yesterday wow it seems I have lost every picture and video I had stored in my phone for five years and I'm very upset about that.. yesterday wow it seems I have lost every picture and video I had stored in my phone for five years and I'm very upset about that I didn't get an email from dropbox yesterday saying make a new account I'm confused but I lost everything in my phone and I'm hoping I can retrieve everything I don't know what happened here.. I didn't get an email from dropbox yesterday saying make a new account I'm confused but I lost everything in my phone and I'm hoping I can retrieve everything I don't know what happened here .. if you can get back to me ASAP I would greatly appreciate it I rather talk to a representative on the phone if I can ..thank you kerri
GetHuman-kerrimik did not yet indicate what Dropbox should do to make this right.
I have an issue with Dropbox too
How GetHuman-kerrimik fixed the problem
We are waiting for GetHuman-kerrimik to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Dropbox's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.