I had to drop box yesterday wow it seems I have lost every picture and video I had stor...

GetHuman-kerrimik's customer service issue with Dropbox from November 2018

8 views | 765 similar | 0 following
Help with my Dropbox issue
First: share to improve GetHuman-kerrimik's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kerrimik's next move: find and follow the right step-by-step guide.
Dropbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kerrimik will need to dig through the advice provided by Dropbox, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kerrimik can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-kerrimik may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-kerrimik's own words
I had to drop box yesterday wow it seems I have lost every picture and video I had stored in my phone for five years and I'm very upset about that.. yesterday wow it seems I have lost every picture and video I had stored in my phone for five years and I'm very upset about that I didn't get an email from dropbox yesterday saying make a new account I'm confused but I lost everything in my phone and I'm hoping I can retrieve everything I don't know what happened here.. I didn't get an email from dropbox yesterday saying make a new account I'm confused but I lost everything in my phone and I'm hoping I can retrieve everything I don't know what happened here .. if you can get back to me ASAP I would greatly appreciate it I rather talk to a representative on the phone if I can ..thank you kerri

GetHuman-kerrimik did not yet indicate what Dropbox should do to make this right.

How GetHuman-kerrimik fixed the problem

We are waiting for GetHuman-kerrimik to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Dropbox's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Dropbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kerrimik fixes it.
This email address isn't valid

Dropbox

Customer service issue
Reported by GetHuman-kerrimik
Nov 29th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 765 others
0 customers following this

Timeline

GetHuman-kerrimik started working on this issue
Nov 29th, 2018 9:28pm