I had to drop box yesterday wow it seems I have lost every picture and video I had stor...

GetHuman-kerrimik's customer service issue with Dropbox from November 2018

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The issue in GetHuman-kerrimik's own words
I had to drop box yesterday wow it seems I have lost every picture and video I had stored in my phone for five years and I'm very upset about that.. yesterday wow it seems I have lost every picture and video I had stored in my phone for five years and I'm very upset about that I didn't get an email from dropbox yesterday saying make a new account I'm confused but I lost everything in my phone and I'm hoping I can retrieve everything I don't know what happened here.. I didn't get an email from dropbox yesterday saying make a new account I'm confused but I lost everything in my phone and I'm hoping I can retrieve everything I don't know what happened here .. if you can get back to me ASAP I would greatly appreciate it I rather talk to a representative on the phone if I can ..thank you kerri
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Dropbox

Customer service issue
Reported by GetHuman-kerrimik
Nov 29th, 2018 - 6 mons ago
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GetHuman-kerrimik started working on this issue
Nov 29th, 2018 9:28pm