my dropbox plus account is expiring. i use *.* gb of data. What steps do I need to ta...

GetHuman-jlhaimes's customer service issue with Dropbox from August 2018

3 views
 | 
375 similar
 | 
0 following
Help with my Dropbox issue
GetHuman-jlhaimes's next move: go to the Dropbox help center.
Dropbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jlhaimes will want to follow the link below to head to their help center. We will check on GetHuman-jlhaimes later to make sure it's all set or try to help escalate.
The issue in GetHuman-jlhaimes's own words
my dropbox plus account is expiring. i use *.* gb of data. What steps do I need to take to drop plus but retain the basic service. other than more space, is there a reason to stay with plus and pay an annual fee ?
GetHuman-jlhaimes did not yet indicate what Dropbox should do to make this right.
I have an issue with Dropbox too
How GetHuman-jlhaimes fixed the problem
We are waiting for GetHuman-jlhaimes to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Dropbox's attention and get better help faster. Tap below to get started.
Having Dropbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jlhaimes fixes it.
This email address isn't valid

Dropbox

Customer service issue
Reported by GetHuman-jlhaimes
Aug 16th, 2018 - a yr ago
I have an issue with Dropbox too
Fixed
Seen by 3 customers so far
Similar issue to 375 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-jlhaimes started working on this issue
Aug 16th, 2018 11:44am
GetHuman-jlhaimes indicated the issue is not fixed yet.
Aug 16th, 2018 12:51pm
GetHuman-jlhaimes indicated the issue is not fixed yet.
Aug 17th, 2018 2:38pm