uninstall app

GetHuman-nordy's customer service issue with Dropbox from August 2018

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360 similar
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0 following
Help with my Dropbox issue
GetHuman-nordy's next move: find and follow the right step-by-step guide.
Dropbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nordy will need to dig through the advice provided by Dropbox, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nordy can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Dropbox has better answers for you: Dropbox Help Center
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The issue in GetHuman-nordy's own words
uninstall dropbox app ... I finally got into dropbox but I cannot download any of the material in it to my laptop. I have checked the help menu and it told me to create an dropbox app on my computer. I did that. It contained nothing, did not allow downloading, and did nothing but clutter up and confuse the software I'm running. I need to uninstall the app and resign myself to not being able to use any of my data.
I've already resigned myself to not being able to use my data stored in dropbox.
Listening to a description of this problem and offering a solution.
I estimate I've been a customer for at least five years at $** a month. That's a lot of money to an app that by policy refuses to help you.
Per instructions in knowledge base (no actual help available for this program) downloaded dropbox app.
I have an issue with Dropbox too
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Dropbox

Dropbox
Customer service issue
Reported by GetHuman-nordy
Aug 13th, 2018 - a yr ago
I have an issue with Dropbox too
Fixed
Seen by 17 customers so far
Similar issue to 360 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
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Timeline
GetHuman-nordy started working on this issue
Aug 13th, 2018 8:02am
GetHuman-nordy shared this issue with friends on Facebook
Aug 13th, 2018 8:03am
GetHuman-nordy indicated the issue is not fixed yet.
Aug 13th, 2018 8:10am
GetHuman-nordy indicated the issue is not fixed yet.
Aug 13th, 2018 9:03am
GetHuman-nordy indicated the issue is not fixed yet.
Aug 13th, 2018 3:50pm
GetHuman-nordy indicated the issue is not fixed yet.
Aug 14th, 2018 4:32pm
GetHuman-nordy indicated the issue is not fixed yet.
Aug 15th, 2018 11:35pm
GetHuman-nordy indicated the issue is not fixed yet.
Aug 15th, 2018 11:45pm
GetHuman-nordy indicated the issue is not fixed yet.
Aug 15th, 2018 11:56pm
GetHuman-nordy indicated the issue is not fixed yet.
Aug 15th, 2018 11:56pm
GetHuman-nordy confirmed the issue is fixed. Hooray!
Aug 16th, 2018 12:08am