My name is Penny Hudson I have been trying to cancel for a couple of months. My bank in...

GetHuman747727's customer service issue with Dropbox from June 2018

Help with my Dropbox issue
The issue in GetHuman747727's own words
My name is Penny Hudson I have been trying to cancel for a couple of months. My bank info is wood forest national bank this is the info on my bank statement *** charge $*.** L*G*FJP*B*** DB. TT*CC HELP my MasterCard * **** **** **** **** valid thru ***** sercuity code is *** I don’t know what else you would need but, I want the last * months refunded I have not used and will not use this problem is really a bad situation there is no contact number to talk to a live person all people are no computer savvy I am very dissatisfied with customer service
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Dropbox

Customer service issue
Reported by GetHuman747727
Jun 4th, 2018 - 5 mons ago
I have an issue with Dropbox too
Fixed
Seen by 5 customers so far
Similar issue to 45 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman747727 started working on this issue
Jun 4th 2:21pm
GetHuman747727 indicated the issue is not fixed yet.
Jun 5th 12:37pm