Immediately cancel my subscription

GetHuman-arneurat's customer service issue with Dropbox from May 2018

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Help with my Dropbox issue
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Dropbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-arneurat will need to dig through the advice provided by Dropbox, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-arneurat can let us know if they help or not.
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The issue in GetHuman-arneurat's own words
The problem: Immediately cancel my subscription
GetHuman-arneurat did not yet indicate what Dropbox should do to make this right.
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Dropbox

Customer service issue
Reported by GetHuman-arneurat
May 17th, 2018 - a yr ago
I have an issue with Dropbox too
Fixed
Seen by 6 customers so far
Similar issue to 46 others
0 customers following this
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-arneurat started working on this issue
May 17th, 2018 3:39pm
GetHuman-arneurat indicated the issue is not fixed yet.
May 17th, 2018 5:33pm
GetHuman-arneurat confirmed the issue is fixed. Hooray!
May 20th, 2018 7:35pm