I only am a single user and I mistakenly signed up for a * person account - I am trying...

GetHuman588764's customer service issue with Dropbox from April 2018

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Dropbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman588764 will need to dig through the advice provided by Dropbox, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman588764 can let us know if they help or not.
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Name on the account, Billing address, and Email address on the account
The issue in GetHuman588764's own words
I only am a single user and I mistakenly signed up for a * person account
I am trying to contact you to switch to a * person personal plan instead of the * person business
Pls call me as my free trial ends today and I need to switch to the single user It is a bummer that I can not get someone to call me *** *** ****
I have an issue with Dropbox too
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Customer service issue
Reported by GetHuman588764
Apr 11th, 2018 - 2y ago
I have an issue with Dropbox too
Not resolved
Seen by 6 customers so far
Similar issue to 3044 others
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GetHuman588764 started working on this issue
Apr 11th, 2018 8:50pm
GetHuman588764 indicated the issue is not fixed yet.
Apr 11th, 2018 8:51pm