I only am a single user and I mistakenly signed up for a * person account - I am trying...

GetHuman588764's customer service issue with Dropbox from April 2018

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Name on the account, Billing address, and Email address on the account
The issue in GetHuman588764's own words
I only am a single user and I mistakenly signed up for a * person account
I am trying to contact you to switch to a * person personal plan instead of the * person business
Pls call me as my free trial ends today and I need to switch to the single user It is a bummer that I can not get someone to call me *** *** ****
I have an issue with Dropbox too
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Dropbox

** day free trial
Customer service issue
Reported by GetHuman588764
Apr 11th, 2018 - 2y ago
I have an issue with Dropbox too
Not resolved
Seen by 6 customers so far
Similar issue to 3044 others
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Timeline
GetHuman588764 started working on this issue
Apr 11th, 2018 8:50pm
GetHuman588764 indicated the issue is not fixed yet.
Apr 11th, 2018 8:51pm