Wrong order. Just made another order to get my correct items.

GetHuman-benmuell's customer service issue with DoorDash from February 2019

11430 similar
0 following
Help with my DoorDash issue
First: share to improve GetHuman-benmuell's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-benmuell's next move: send an email to DoorDash.
Tap the button below to start an email to DoorDash- it's the best way to get support from them right now. We'll check later to make sure GetHuman-benmuell got a response or help escalate.
Before contacting them, items GetHuman-benmuell may need:
Email address on the account, Billing address, and Name on the account
The issue in GetHuman-benmuell's own words
Order From Torchys: ***. Democrat taco with fried avacado (didn't receive avacado or correct sauce) **. Brush fire (same as above)**. Hillbilly queso ... Missing Item. Hillbilly queso at Torchys taco. Item was charged and on the recipe. Please send someone to pick this up and send to my house like I paid for. I just placed another order for Hillbilly queso and another Democrat taco. The two tacoes they gave me (Democrat and Brushfire) didn't have my add ons I paid for as well. Wrong order. Please reimburse and amend.
*. Take off charge for Hillbilly queso because I didn't receive it (and didn't receive the correct taco with ingreidients but that's fine)**. COMP my second order I just placed for the inconvenience and wrong order. *a. My second order includes a Democrat taco and hillbilly queso (please comp this and do not charge the door dash fee)
I have ordered Torchys and never had problems via Door Dash.
I just ordered another HIllbilly queso and another taco
I have an issue with DoorDash too
How GetHuman-benmuell fixed the problem
We are waiting for GetHuman-benmuell to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DoorDash's attention and get better help faster. Tap below to get started.
Having DoorDash issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-benmuell fixes it.
This email address isn't valid


Torchys Tacoes (Greenwood Village, CO)
Customer service issue
Reported by GetHuman-benmuell
Feb 28th, 2019 - 3 mons ago
I have an issue with DoorDash too
Not resolved
Seen by 3 customers so far
Similar issue to 11430 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-benmuell started working on this issue
Feb 28th 7:22pm