We had a driver come and place an order. The order had already been placed by a phone r...

GetHuman-astambol's customer service issue with DoorDash from February 2019

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The issue in GetHuman-astambol's own words
We had a driver come and place an order. The order had already been placed by a phone representative. When the driver came in they stated that they needed to place an order. We rang the order up no knowing that it had already been placed by the phone representative. You need to make sure all your drivers know that when they come for a pickup the order had already been placed. We had to throw away several entrees that were made twice.
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DoorDash

Customer service issue
Reported by GetHuman-astambol
Feb 15th, 2019 - 8 mons ago
I have an issue with DoorDash too
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Seen by 1 customer so far
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Timeline
GetHuman-astambol started working on this issue
Feb 15th 6:35pm