I’m the dasher trying to deliver an order to a customer and because my phone shut off b...

GetHuman-zhaneev's customer service issue with DoorDash from February 2019

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The issue in GetHuman-zhaneev's own words
I’m the dasher trying to deliver an order to a customer and because my phone shut off because of an automatic phone update after arriving I didn’t remember the customer name and couldn’t look it up due to my phone shutting off and when I went to the counter at the place of the Destiination the lady there in the office told me that they don’t except food and stuff in there and that she wouldn’t be able to help and she didn’t know if the order was for an employee or student there and I had no way to contact the customer to let them know so I’m not sure what to do
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DoorDash

Customer service issue
Reported by GetHuman-zhaneev
Feb 15th, 2019 - 8 mons ago
I have an issue with DoorDash too
Not resolved
Seen by 8 customers so far
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Timeline
GetHuman-zhaneev started working on this issue
Feb 15th 4:55pm