First time using door dash and I’m from out of town. As soon as I placed the order I r...

GetHuman1037541's customer service issue with DoorDash from August 2018

Help with my DoorDash issue
The issue in GetHuman1037541's own words
First time using door dash and I’m from out of town. As soon as I placed the order I realized the address was for another restaurant I had looked at not my hotel. I called the ***-***-**** number to advise of the address change since the website*app wouldn’t let me update the address. Once driver arrived at the incorrect address they contacted me and I told them I was on hold with Cus Service to update the address. I gave them the correct address and they said they couldn’t deliver to where I was. They advised to stay on hold (still am on hold as I have been for ** mins) and let door dash know of the issue for a refund.
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DoorDash

Customer service issue
Reported by GetHuman1037541
Aug 26th, 2018 - 4 mons ago
I have an issue with DoorDash too
Fixed
Seen by 5 customers so far
Similar issue to 2052 others
0 customers following this
Items needed
Email address on the account
Billing address
Name on the account
Timeline
GetHuman1037541 started working on this issue
Aug 26th 4:49am
GetHuman1037541 indicated the issue is not fixed yet.
Aug 26th 2:36pm
GetHuman1037541 indicated the issue is not fixed yet.
Aug 26th 2:37pm