Hi, we were trying to give doordash one more shot because we had a credit on our accoun...

GetHuman-lurveya's customer service issue with DoorDash from August 2018

1477 similar
0 following
Help with my DoorDash issue
First: share to improve GetHuman-lurveya's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lurveya's next move: send an email to DoorDash.
Tap the button below to start an email to DoorDash- it's the best way to get support from them right now. We'll check later to make sure GetHuman-lurveya got a response or help escalate.
Before contacting them, items GetHuman-lurveya may need:
Email address on the account, Billing address, and Name on the account
The issue in GetHuman-lurveya's own words
Hi, we were trying to give doordash one more shot because we had a credit on our account from the last time our order got screwed up. Again, we had missing items, both of our sides, and it wasn't made properly. We asked the restaurant to a tomato allergy and it still had tomatoes. The Dasher, once again didn't read the delivery instructions, got lost, and was late with our order. The burgers we ordered had fallen apart at some point and by the time out got to us, the ingredients had spilled out all over the boxes. I accidently hit that i wanted to accept a doordash credit instead of a refund on the app. Can I please have a refund instead? Thank you.
GetHuman-lurveya did not yet indicate what DoorDash should do to make this right.
I have an issue with DoorDash too
How GetHuman-lurveya fixed the problem
We are waiting for GetHuman-lurveya to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DoorDash's attention and get better help faster. Tap below to get started.
Having DoorDash issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lurveya fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lurveya
Aug 12th, 2018 - a yr ago
I have an issue with DoorDash too
Not resolved
Seen by 2 customers so far
Similar issue to 1477 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lurveya started working on this issue
Aug 12th, 2018 4:55am