I found a promotional code free month that indicated two free months of the Dollar Shav...

GetHuman-kookiezx's customer service issue with Dollar Shave Club from June 2018

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I found a promotional code free month that indicated two free months of the Dollar Shave Club and it successfully went through the total was $* shipping I completed the transaction I and received a notification stating I had paid the entire full price $* plus the shipping, is there anyway I can get the promotional code price? And if not how come it said it was a successful code
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Dollar Shave Club

Customer service issue
Reported by GetHuman-kookiezx
Jun 4th, 2018 - 4 mons ago
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GetHuman-kookiezx started working on this issue
Jun 4th 1:50pm
GetHuman-kookiezx confirmed the issue is fixed. Hooray!
Jun 4th 2:55pm