How Do I Cancel My Dollar Shave Club Account?

You've been getting regular shipments of your Dollar Shave Club box all year but now you think it's time to take a little break. This guide provides you with step-by-step instructions on how to cancel or pause your account. All you need to get started is the login details you set up your account with and a few minutes to spare.

Jeff Whelpley is the editor / author responsible for this content.
Jul 9, 2020

You've been getting your Dollar Shave Club box delivered to you regularly but now you want to cancel your account. Don't worry, we've got you covered.

You can cancel your account any time and for any reason. Here are 7 simple steps to cancel your Dollar Shave Club account:

  1. Go to the Dollar Shave Club Home Page.
  2. Log into your account with your email address. You can also sign in with Facebook or login with your Google account.
  3. Go to the Account page on the top of the toolbar.
  4. Scroll down to Membership Settings and click. Your Membership Settings will appear on the bottom of your account page after your first order is shipped.
  5. Ask Dollar Shave Club to 'Help me stop my subscriptions.'
  6. Select a reason for stopping.
  7. Click 'Stop Subscription' to finalize your account. You'll receive an email confirmation that your account has been cancelled.

Helpful Tip: To avoid receiving an extra shipment, try to send your request for cancellation on the first day of the month. If the request is sent later in the month, the cancellation might not take place until the following month.

Can I cancel my account before my first order ships?

You can! Contact the Dollar Shave Club Customer Service Support Team and they can help you set this up.

Can I pause my account?

Absolutely! Instead of cancelling your account, you can pause or skip a shipment by changing your ship date. This way you can continue to receive your box when you need it. The best part is you can change your ship date as often as you wish.

  1. Go to the Dollar Shave Club Home Page.
  2. Sign in to your account with your email address, Facebook or Google login.
  3. Go to the Account page on the top of the toolbar.
  4. From here you can adjust your shipping frequency and change your ship date.

If you still have trouble cancelling your Dollar Shave Club account, you can contact the customer service support team for a little extra help.

Summary: You've been getting regular shipments of your Dollar Shave Club box all year but now you think it's time to take a little break. This guide provides you with step-by-step instructions on how to cancel or pause your account. All you need to get started is the login details you set up your account with and a few minutes to spare.

Keywords: Dollar Shave Club Account, Cancelling your Dollar Shave Club

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Cancel My Dollar Shave Club Account?

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