My card was randomly charged for $**.** without prior consent or authorization! My acco...

GetHuman707511's customer service issue with Dollar Shave Club from May 2018

2 views
 | 
383 similar
 | 
0 following
Help with my Dollar Shave Club issue
First: share to improve GetHuman707511's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman707511's next move: go to the Dollar Shave Club help center.
Dollar Shave Club doesn't have a customer phone number that is answered by an agent. Instead, GetHuman707511 will want to follow the link below to head to their help center. We will check on GetHuman707511 later to make sure it's all set or try to help escalate.
The issue in GetHuman707511's own words
My card was randomly charged for $**.** without prior consent or authorization! My account in now in the negative due to this charge! I would like to cancel my subscription and would like a FULL refund! ASAP! That was bill money that was taken from account and I need that money put back. I don’t even remember signing up for this nor automatic payment. The fact that you guys have no contact or customer service number at all is also very suspect and weird. Please refund my money!
GetHuman707511 did not yet indicate what Dollar Shave Club should do to make this right.
I have an issue with Dollar Shave Club too
How GetHuman707511 fixed the problem
We are waiting for GetHuman707511 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Dollar Shave Club's attention and get better help faster. Tap below to get started.
Having Dollar Shave Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Dollar Shave Club email you?
This email address isn't valid
Follow this issue
See how GetHuman707511 fixes it.
This email address isn't valid

Dollar Shave Club

Customer service issue
Reported by GetHuman707511
May 22nd, 2018 - 6 mons ago
I have an issue with Dollar Shave Club too
Not resolved
Seen by 2 customers so far
Similar issue to 383 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman707511 started working on this issue
May 22nd 1:35pm