My razor broke this is not the first time - Not able to shave

GetHuman-sgotiger's complaint issue with Dollar Shave Club from April 2018

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Help with my Dollar Shave Club issue
Before contacting them, items GetHuman-sgotiger may need:
Order number, Billing address, and Email address on the account (if applicable)
GetHuman-sgotiger's next move: go to the Dollar Shave Club help center.
Dollar Shave Club doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sgotiger will want to follow the link below to head to their help center. We will check on GetHuman-sgotiger later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-sgotiger's own words:
My razor broke this is not the first time
Not able to shave
Send me a new razor no chatge
Help with my Dollar Shave Club issue
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Dollar Shave Club

complaint issue
Reported by GetHuman-sgotiger
Apr 17th, 2018 - 3 mons ago
I have an issue with Dollar Shave Club too
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Seen by 1 customer so far
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Timeline
GetHuman-sgotiger started working on this issue
Apr 17th 6:32pm