My son rented a car on ********* through one of your companies Dollar Rent a Car. We we...
GetHuman5032011's customer service issue with Dollar Rent-A-Car from July 2020
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The issue in GetHuman5032011's own words
My son rented a car on ********* through one of your companies Dollar Rent a Car. We were notified by the Atlantic City NJ police that his body was found in the car body was found on **** (the day he was due to return the car). I have given the Dollar Road Assistance center information (case * and police department contact info) where his body was found. The agent told my husband and I that it was our responsibility to return the car and the deductions will keep coming out of the account until it is returned. I noticed today that they are still attempting to charge the daily fee and it is up to $***. I will be contacting the better business bureau today.
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