Dollar General Customer FAQ

Si tienes dificultades para iniciar sesión en tu cuenta de Dollar General, asegúrate de estar introduciendo los datos correctos, especialmente si estás utilizando un nombre de usuario y una contraseña que creaste. Si te has olvidado de tu contraseña, generalmente hay una opción de "Olvidé mi contraseña" en la página de inicio de sesión a la que puedes acceder. Si sigues teniendo problemas, es posible que haya un problema temporal con el sitio web. Intenta acceder de nuevo más tarde. En última instancia, si continúan las dificultades, puedes necesitar contacto directo con el Atención al cliente de Dollar General para obtener ayuda.

It might be possible that the number you're trying to use is already linked to another account in Dollar General's system. If you're sure you've never used this number on another account, there could be a small issue on Dollar General's end. One workaround may be to use a different contact number. If that's not an option, or if this problem continues, we recommend utilizing the contact link on this page for further assistance.

We're sorry you're experiencing issues. The problem may be due to your device or internet connection. Try refreshing the page or closing and reopening the app. Make sure your device is updated and that you have the latest version of the Dollar General app. You could also try clearing your browser history or app cache. If none of these solutions work, it's possible that there may be a temporary issue with the Dollar General system. Please try again later. If the problem persists, please visit your local Dollar General store for assistance.

We're sorry to hear you're facing this issue. Unfortunately, we do not have the authority to handle billing or transaction disputes. You should promptly contact your bank or credit card company to report the unauthorized charge. They will instruct you on the next steps and possibly initiate a chargeback. Remember to monitor your statements regularly to prevent unauthorized charges in the future.

You can file a complaint about a Dollar General store manager by calling Dollar General's Customer Service Department at 1-800-678-9258. Make sure you provide them with as much information as possible, such as the store's location, the manager's name (if known), and the details about your experience. Or alternatively, you could also visit the Dollar General website and click on "Contact Us". From there, you can fill out a form with your complaint and other necessary details. Your complaint will be escalated to the appropriate department for further investigation.