Account login problems

GetHuman-nikigriz's Account Access issue with Dollar General from April 2020

Help with my Dollar General issue
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-nikigriz's own words
Login to my dg account ... I cant log into my dg account because I dont know the email address used to set up the account and I cant log in using my phone number because I dont know the password
Because without being able to access my DG account and my coupons and rewards, I would have to spend more than I can afford which cuts into my budget. Its also frustrating because they promise customers are important to them and customers will be rewarded for their loyalty and devotion but yet I'm unable to participate because I cant anyone to help me with my account iasue.
I would like for a dollar general customer support worker to please delete the currently active account using my phone number so I can register for a new account with the correct email address and my phone number.
I shop a lot at the dollar general, I spend a lot of money there and have always been a loyal customer. I shop there almost like every day and sometimes I make more than one trip there in a days time. I enjoy shopping there and I enjoy spending mlm money there. I constantly brag about the dollar store and how wonderful they are.
I've googled it, used the forgot password link, tried to call customer support hotline, tried the need help link, and I've tried customer support through email
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Dollar General

Online
Account Access issue
Reported by GetHuman-nikigriz
Apr 7th, 2020 - 7 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 476 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-nikigriz started working on this issue
Apr 7th 8:55pm

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