My Customer service issue with Direct Express from March 2021

Help with my Direct Express issue
The issue in GetHuman-pireswad's own words
I was trying to do something, and ran into a problem.

GetHuman-pireswad did not yet indicate what Direct Express should do to make this right.

How GetHuman-pireswad fixed the problem
It wasn't easy. It took * months to get my card working again and I haven't tried it yet. But, the trick.is getting the right person on the phone . This lady was too helpful and fixed the problem and really without her help, I think it would of been another * months. God Bless her !
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Direct Express

Customer service issue
Reported by GetHuman-pireswad
Mar 22nd, 2021 - a month ago
Fixed
GetHuman-pireswad shared how to fix
Seen by 3 customers so far
Similar issue to 12487 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman-pireswad started working on this issue
Mar 22nd 11:43am
GetHuman-pireswad confirmed the issue is fixed. Hooray!
Mar 24th 5:28pm

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