My name is demetria wilson i have a direct express card which i recieve my monthly bene...

GetHuman4797567's Problem With a Payment issue with Direct Express from May 2020

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The issue in GetHuman4797567's own words
My name is demetria wilson i have a direct express card which i recieve my monthly benefits on every month through social security...with no problem every month i recieve my payments on my card...this month i was able to use my card up until last week thursday i tried to with draw money from it and my card kept saying declined or insufficient funds...i have money still left on my card that i know of and im not able to have access to it...don't know what happened or why i cannot use my card i have been contacting direct express and social security to see what the problem is and i can't get hold of anybody...please can you help me out with this issue...

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Direct Express

Problem With a Payment issue
Reported by GetHuman4797567
May 9th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 13393 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday


GetHuman4797567 started working on this issue
May 9th, 2020 4:03pm