GetHuman-elicansm's customer service issue with Direct Express from February 2020
Help with my Direct Express issue
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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-elicansm's own words
I am trying to have Direct Express wire my funds to Moneygram immediately as I have not to date received my Direct Express card! ... I am the representative payee for a beneficiary, we ordered a Direct Express card months ago & to date HAVE NOT received it. We are wanting to transfer the funds to Moneygram immediately. I spent literally the entire day yesterday trying to speak to a rep with no avail! We are several weeks behind on bills & would like a timely response!
Because I literally spent the last two days on the phone trying with NO SUCCESS to speak with a representative!!!
Responding to my issue in an expedient timely manner as I am on the verge of losing my apartment all because my Direct Express card never arrived!!!
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How GetHuman-elicansm fixed the problem
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Please help with my Direct Express issue
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