I just want to speak to a rep!!!

GetHuman-elicansm's customer service issue with Direct Express from February 2020

Help with my Direct Express issue
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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-elicansm's own words
I am trying to have Direct Express wire my funds to Moneygram immediately as I have not to date received my Direct Express card! ... I am the representative payee for a beneficiary, we ordered a Direct Express card months ago & to date HAVE NOT received it. We are wanting to transfer the funds to Moneygram immediately. I spent literally the entire day yesterday trying to speak to a rep with no avail! We are several weeks behind on bills & would like a timely response!
Because I literally spent the last two days on the phone trying with NO SUCCESS to speak with a representative!!!
Responding to my issue in an expedient timely manner as I am on the verge of losing my apartment all because my Direct Express card never arrived!!!
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is this Direct express debit cardreplacement direct express cardDid not receive the Direct Express Card that I ordered
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Direct Express

Moneygram emergency funds
Customer service issue
Reported by GetHuman-elicansm
Feb 4th, 2020 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 12062 others
0 customers following this

Timeline

GetHuman-elicansm started working on this issue
Feb 4th, 2020 2:34pm
GetHuman-elicansm indicated the issue is not fixed yet.
Feb 4th, 2020 6:42pm
GetHuman-elicansm indicated the issue is not fixed yet.
Feb 4th, 2020 6:44pm