I just want to speak to a rep!!!

GetHuman-elicansm's customer service issue with Direct Express from February 2020

Help with my Direct Express issue
First: share to improve GetHuman-elicansm's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-elicansm may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-elicansm's own words
I am trying to have Direct Express wire my funds to Moneygram immediately as I have not to date received my Direct Express card! ... I am the representative payee for a beneficiary, we ordered a Direct Express card months ago & to date HAVE NOT received it. We are wanting to transfer the funds to Moneygram immediately. I spent literally the entire day yesterday trying to speak to a rep with no avail! We are several weeks behind on bills & would like a timely response!
Because I literally spent the last two days on the phone trying with NO SUCCESS to speak with a representative!!!
Responding to my issue in an expedient timely manner as I am on the verge of losing my apartment all because my Direct Express card never arrived!!!
How GetHuman-elicansm fixed the problem

We are waiting for GetHuman-elicansm to fix the problem and share the solution with the rest of us customers.

Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
is this Direct express debit cardreplacement direct express cardDid not receive the Direct Express Card that I ordered
Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Direct Express

Moneygram emergency funds
Customer service issue
Reported by GetHuman-elicansm
Feb 4th, 2020 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 12062 others
0 customers following this

Timeline

GetHuman-elicansm started working on this issue
Feb 4th, 2020 2:34pm
GetHuman-elicansm indicated the issue is not fixed yet.
Feb 4th, 2020 6:42pm
GetHuman-elicansm indicated the issue is not fixed yet.
Feb 4th, 2020 6:44pm

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies