Iam trying to call direct express i need to take off **.**.on my direct express please

GetHuman4028962's Dispute a Charge issue with Direct Express from December 2019

Help with my Direct Express issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4028962's own words
The problem: Iam trying to call direct express i need to take off **.**.on my direct express please

GetHuman4028962 did not yet indicate what Direct Express should do to make this right.

How GetHuman4028962 fixed the problem
I need to take off the **.** off my card
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Direct Express

Dispute a Charge issue
Reported by GetHuman4028962
Dec 2nd, 2019 - a year ago
Fixed
Seen by 3 customers so far
Similar issue to 10612 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman4028962 started working on this issue
Dec 2nd, 2019 10:23pm
GetHuman4028962 confirmed the issue is fixed. Hooray!
Dec 2nd, 2019 10:23pm